Find Your Answers Below

What Is Pufflace?

Pufflace is a no smoke, no vapour, no nicotine replacement, built to help you kick bad habits. It uses flavoured Flavour Filament inserts to target the sensory and
psychological triggers behind habits like smoking and vaping, not just the craving.

How does it help kick bad habits?

Pufflace targets the psychology and sensory triggers behind thehabit, not just the nicotine. It replicates the hand-to-mouth motion, the touch, and the ritual that drive cravings, so the urge has somewhere to go. Same triggers, none of the harm.

Does Pufflace contain nicotine, chemicals, or anything harmful?

No nicotine. No chemicals. No vapour. Nothing burns, nothing heats, nothing to
inhale but flavoured air. Just a flavoured cotton filament and clean air.

What flavours does Pufflace come in?

We offer over 10 flavour filaments. From fresh to fruity. However you like it to taste, we've got you covered.

How long does a Flavour Filament last?

We recommend swapping them every 2-3 days, that's when the flavour and sensory hit are at their strongest. But there's no hard rule: keep using it for as long as it's still doing its job.

How often can I use it?

As often as you need to. There's no nicotine to build a tolerance to and nothing harmful
about frequent use, so reach for it whenever the urge hits.

Can I use it without the chain?

Yes. Every Pufflace comes with a chain so it's always around your neck, exactly where you need it when the urge hits. Prefer it loose? Take the chain off and carry it in your pocket — it's sleek enough that no one would ever know it's there.

Does it need charging or batteries?

No. No batteries, no charging, nothing to plug in. Pufflace works exactly the same on
day one as it does years later.

How long does delivery take?

Currently we are only shopping to the UK and provide 2 delivery options. Economy 2-3 days and Next day delivery.

What's your return policy?

Standard 14-day returns. Not happy with your Pufflace? Send it back within 14 days for a refund, no questions asked. See our full returns policy for all the details.

Cant find your answer?

We're always growing this list, but if you can't find what you're looking for, our contact page is one click away and we're always happy to help.